"Deal OS는 상담팀을 대체하는 시스템인가요?"
We suggest tailored answers based on AI analysis of your situation.
핵심 답변
Deal OS는 상담팀을 대체 않고 문의 흐름을 잇는 전환 구조입니다.
Is Deal OS a system that replaces the consulting team?
Question
Is Deal OS a system that replaces the consulting team?
Short Answer
Rather than replacing the consulting team, Deal OS is a conversion framework designed to streamline the flow of inquiries, needs assessment, bookings, payments, and handoffs to representatives.
Detailed Answer
WellB’s Deal OS is not focused on automation that eliminates human involvement, but rather on designing a flow that ensures customer inquiries are seamlessly transitioned to the appropriate next step. Decisions requiring judgment, medical staff handoffs, and high-involvement customer interactions should still be handled by people according to operational policies. The scope of technical integration is determined after reviewing actual tools and operational conditions.
Caution
Avoid definitive statements regarding automated payments, multilingual support, or messenger integration until technical verification is complete.
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